# CallNote > CallNote is Australian software that turns the call transcript your phone or meeting system already made into a clean, structured, compliance-ready file note. CallNote never records audio and never sends a bot to the call. It receives a transcript that already exists, then generates the note. Data is hosted in Australia (AWS Sydney), AES-256 encrypted, and never used to train AI. Built for mortgage brokers, financial advisers, buyer's agents, lawyers and accountants. ## Key facts - CallNote never records or transcribes the call. It receives an existing transcript (paste, voice memo upload, email-in, or the Dialpad and Aircall connectors). - Australian data residency: hosted in AWS Sydney, AES-256 encrypted, never used to train AI models. - Built for compliance: append-only audit log, SHA-256 sealed lodged notes, per-state recording-consent scripts for all eight states and territories, and an NCCP "loan suitability" note template using the section 130 "not unsuitable" standard. - Pricing (AUD): Solo $149/month, Team $99/seat/month. 14-day free trial, no credit card. ## Product - [CallNote home](https://callnote.com.au/): What CallNote does and how it works. ## Comparisons - [Compare hub](https://callnote.com.au/compare): How CallNote compares to other AI note tools. - [CallNote vs Otter.ai](https://callnote.com.au/compare/callnote-vs-otter) - [CallNote vs Fireflies.ai](https://callnote.com.au/compare/callnote-vs-fireflies) - [CallNote vs Fathom](https://callnote.com.au/compare/callnote-vs-fathom) - [CallNote vs Granola](https://callnote.com.au/compare/callnote-vs-granola) - [CallNote vs Claras](https://callnote.com.au/compare/callnote-vs-claras) - [CallNote vs tl;dv](https://callnote.com.au/compare/callnote-vs-tldv) - [CallNote vs Jamie](https://callnote.com.au/compare/callnote-vs-jamie) - [CallNote vs Zocks](https://callnote.com.au/compare/callnote-vs-zocks) ## Guides - [Best file note software for mortgage brokers](https://callnote.com.au/blog/best-file-note-software-for-mortgage-brokers) - [AI note takers that don't record](https://callnote.com.au/blog/ai-note-takers-that-dont-record) - [Is it legal to record a phone call in Australia?](https://callnote.com.au/blog/is-it-legal-to-record-phone-calls-in-australia) - [How to write a compliant NCCP file note](https://callnote.com.au/blog/how-to-write-a-compliant-nccp-file-note) - [Do AI note takers record your calls?](https://callnote.com.au/blog/do-ai-note-takers-record-your-calls) - [Meeting bots vs transcript-only note tools](https://callnote.com.au/blog/meeting-bots-vs-transcript-only-note-tools) - [File notes for financial advisers in Australia](https://callnote.com.au/blog/file-notes-for-financial-advisers-australia)